Homelessness Services Customer Feedback Survey - Engaging with Homelessness Services - Scottish Borders Council

Were you able to contact the homelessness services when you needed to?

(Required) Always Most times Some times Occasionally Rarely

Please tell us more about any difficulties you experienced .

There is a limit of 1000 characters

How was your homeless interview completed?

(Required) Telephone Face to Face

What would be your preferred method for completing the interview?

(Required) Telephone Face to Face Video Call Other

If 'Other', please detail.

There is a limit of 200 characters

Were you satisfied that we kept in contact with you and kept you up to date during the course of your application?

(Required) Yes No

Do you feel your additional support needs (if any) were appropriately considered throughout the time of your application?

(Required) Yes No Not Applicable

Were you treated with dignity, courtesy and respect?

(Required) Yes No

Were you provided with clear, accurate and relevant information?

(Required) Yes No